Benefits

Trusted authentication (only available for Tableau Server) is the most secure and reliable way to build a connection between Kiwi and your Tableau Server.
It also allows your Kiwi users to see and interact with live Tableau views directly inside the Kiwi application. When creating a filter for a Report, it also allows you to set the filter in the live view instead of entering the filter string manually.

What is Trusted Authentication?

Trusted authentication lets you set up a trusted relationship between your Tableau Server and the Kiwi servers. When Tableau Server receives requests from a trusted web server, it assumes that the web server has already handled whatever authentication is necessary. Tableau Server receives the request with a redeemable token or ticket and presents the user with a personalized view which takes into consideration the user’s role and permissions.

You can read more about the concept of Trusted Authentication here.

Set-up Guide

Note: You need to execute the following steps on the Windows Server that your Tableau Server is running on.

Option A: Using our Batch Script

To make things more convenient for you, we created a simple batch script that you can execute on your Tableau Server that does the whole exercise for you.

  1. Download the script following this link and save it on the Windows server that is running your Tableau instance.
  2. Make sure you are logged in to the server as an administrator and double click the downloaded .bat file to execute it.

    PLEASE NOTE: The script will stop your Tableau Server for a short time and then start it again. Users will not be able to use your Tableau server for a few minutes.
  3. You will be prompted to enter your Tableau Server version number (e.g. 10.1, 9.1, etc.). Type it in and hit enter.
  4. The script will now add two Kiwi IP addresses as trusted hosts to your server. While we predominantly use only one IP to establish a connection, we have the second one as a backup.
  5. Log in to your Kiwi account and click on “Connect Tableau Server and select "Enable Tableau Live Views" to activate trusted authentication. You should now receive a green checkbox for building a trusted connection.

Option B: Doing it manually

If you don’t fancy running our script, you can of course just follow Tableau’s instructions to add Trusted IP Addresses to Tableau Server here:

See Manual Instructions


Please add the following IP addresses to your list of trusted hosts:

  • 52.211.94.17
  • 52.211.13.164

After that, log in to your Kiwi account and click on “Connect Tableau Server” and select "Enable Live Views".

You should now receive a green checkbox for building a trusted connection.

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